This policy applies only to the 73TEC corporate website. BrightHope and other 73TEC products may have separate product-specific privacy policies, terms, consent flows, and account policies.
This Privacy Policy explains how 73TEC LLC ("73TEC," "we," "us," or "our") collects, uses, and protects information when you visit the 73TEC company website at https://73tec.com (the "Website").
1. About 73TEC
73TEC LLC is a West Virginia software product company. We build, own, and operate software products and digital platforms, including BrightHope, a pastoral counseling platform. The Website is primarily an informational corporate website for visitors who want to learn about the company, its product model, and its products.
2. Information We Collect Through the Website
The Website does not currently provide public account registration, checkout, or a general contact form. Information collected through the Website is therefore limited unless you choose to contact us or interact with linked services.
Information you provide to us
If you email us or otherwise contact us using information listed on the Website, we may collect:
- Your name, email address, phone number, company name, or other contact details you choose to provide.
- The content of your message, inquiry, request, or feedback.
- Any information you voluntarily include in communications with us.
Please do not send sensitive personal, health, financial, or confidential business information through ordinary email unless we specifically request it through an appropriate channel.
Information collected automatically
When you visit the Website, our hosting, security, and server systems may automatically receive technical information such as:
- IP address, browser type and version, device type, and operating system.
- Pages viewed, files requested, referring URL, and date and time of access.
- Approximate location inferred from IP address.
- Error logs, security logs, and diagnostic events.
Cookies and similar technologies
The Website may use essential cookies or similar browser technologies if needed for security, performance, routing, or site functionality. We may also use analytics tools in the future to understand aggregate Website traffic and improve the Website. You can control cookies through your browser settings.
3. How We Use Information
We use information collected through the Website for the following purposes:
- To operate, maintain, secure, and improve the Website.
- To respond to inquiries, support requests, and business communications.
- To understand Website traffic, performance, and visitor engagement.
- To monitor, prevent, and investigate abuse, security incidents, unauthorized access, or technical issues.
- To protect 73TEC, our products, users, systems, and legal rights.
- To comply with applicable laws, legal process, and regulatory obligations.
- To maintain business records related to communications with us.
We do not use the 73TEC company Website to provide pastoral counseling, emergency support, medical services, legal advice, or financial advice.
4. How We Share Information
We do not sell personal information collected through the Website. We may share information in limited circumstances:
- Service providers. Vendors that help us host, secure, monitor, email, analyze, or operate the Website and our business systems.
- Product and infrastructure providers. Cloud hosting, storage, email, payment, deployment, domain, security, and monitoring services where appropriate for our business and products.
- Legal and safety reasons. When disclosure is necessary to comply with law, respond to legal process, enforce rights, investigate abuse, protect security, or prevent harm.
- Business transfers. In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
- With your direction or consent. When you ask us to share information or otherwise consent.
5. Third-Party Links and Product Websites
The Website links to BrightHope and may link to other third-party websites or services. Those websites and services are not governed by this Privacy Policy. Their own privacy policies and terms apply.
If you use BrightHope or another 73TEC product, the product may collect account information, profile information, payment-related information, communications, device information, uploaded files, and other product-specific data. This company Website Privacy Policy does not replace any product-specific privacy policy or terms.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through the Website. These may include HTTPS, access controls, server monitoring, cloud infrastructure controls, and operational security practices. No website, email system, network, or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain Website-related information for as long as reasonably necessary for the purposes described in this Privacy Policy, including security, troubleshooting, business records, legal compliance, and dispute resolution. Communications you send to us may be retained as part of our business records.
8. Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also have the right to object to certain processing or to receive a copy of certain information in a portable format.
To make a privacy request, contact us at support@73tec.com. We may need to verify your identity before responding. We will respond as required by applicable law.
9. California and Other State Privacy Rights
Certain U.S. state privacy laws may provide additional rights to residents of those states. 73TEC does not currently sell personal information collected through the Website and does not currently use the Website to share personal information for cross-context behavioral advertising.
10. Do Not Track and Global Privacy Controls
Some browsers transmit "Do Not Track" or similar signals. Because there is no single industry standard for responding to all such signals, the Website may not respond to every browser signal. If we add technologies that trigger legally recognized opt-out rights, we will update this Privacy Policy and implement appropriate choices as required by applicable law.
11. Children's Privacy
The 73TEC company Website is intended for general business and informational audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website.
12. International Visitors
73TEC is based in the United States. If you access the Website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and may provide additional notice where appropriate.
14. Contact Us
For privacy questions or requests, contact:
73TEC LLC
West Virginia, United States
Email: support@73tec.com